Update--I just had a call back from a very helpful Brent at the hotel. It was just a temporary snafu. All is well.
Greg
Glad you got thru and got a room, not sure what the deal is there but they had lots of problems with "down computers" last year, seemed to last a month or more. Was told the same thing this year when I first called, they took my info and said they'd call back. When I called a few days later and was booking the room the lady asked if I had called before, said she thought my named sounded familiar, from the list for call backs. (Guess they just hadn't made all the calls yet.)
Its a nice place and they are good hosts, so these minor problems are tolerable.